The customer service is excellent. If I have a special project or need something right away, the staff is ALWAYS willing to jump in and help out. This is critical in some time sensitive situations that I run into.
A.M.
(client)
We are very happy with the turn times, response times, notifications about delays and customer service is very polite and helpful. We are very pleased!
S.T.
(client)
Amanda and the team! Just love them. Yes, they communicate, listen to my needs, help where they can and work with me. That’s appreciated.
H.S.
(client)
Thanks so much – we love Blue Streak, your company is always so helpful!
M.E.
(client)
Blue Streak Docs rocks!
N.D.
(client)
In the Vendor Management world, it can be a struggle to hold Vendors to the highest level of accountability while maintaining that personable touch. To encourage and not to push, to inspire excellence rather than to demand results. A good Vendor Manager is a leader of professionals, not an administrator of compliance. Too often I see companies hire individuals that do not know how to conduct title research with only a #1 goal of meeting numbers. I am happy to see BSD does not do that. Leigh Ann inspires us to do our best. She is knowledgeable, professional and works with a smile. My entire team here stands ready to follow.
R.P.
(vendor)
Thank you Nikky and greatly appreciate your efforts as well as Jaime’s. You ladies are AMAZING and many, many thanks.
D.G.
(client)
Thanks for the opportunity. One of the things that I value about Blue Streak Docs is the open and timely lines of communication. Additionally if we have any issues or problems with any search product we get guidance and knowledgeable clarification on how to proceed. We will always be honest about what we can or can’t do to meet your time and search guidelines.
M.B.
(vendor)
Thank you for all your help. This working from home is such a challenge at times! I will definitely keep your information on hand for the next time I need this type or similar request!
R.B.
(client)
Good morning Kirsten, I’m very satisfied with the turnaround time, and the quality of the work. We have a lot of business in the pipeline, and I’m looking into sending them all your way. The title work in WA looks very good.
R.N.
(client)
Blue Streak Docs provided a lower cost option that could handle large volume on a state wide level. Blue Streak Docs has also been able to handle the automated and other electronic processing needs we wanted. Although it’s a state wide service, we have very good customer support. Our requests and questions are responded to in a very timely manner. Blue Streak Docs is able to handle a large volume with good tracking and reporting of information back to us. Without Blue Streak we might not have been able to obtain all the documents we needed to conduct legal service for our clients in a timely manner. I’m not sure if there is another service that can do what Blue Streak does at a state wide level, but I’m glad I don’t have to find out.
P.K.
(client)
We are very happy with your services. The reports are very comprehensive and the turn around time is better than any other company that I have ever used.
M.M.
(client)
You guys are awesome like always. :) I very much appreciate your help!
T.A.
(client)
Thank you Merry. What I admire about Blue Streak is how you all work as a team. Your team is wonderful.
N.B.
(client)
We are real estate investors and have used your e-recording services 4 times now over the past month. We expect to use this service 4 more times in the coming month! We have been very satisfied with your services. The prices are very reasonable. Your team is very quick to complete these transactions. Once I send you the documents for recording, I typically receive a response and an invoice within a few hours, and the recording is complete within 1-2 days. Your service has been invaluable in normal times, and with COVID restrictions, it has been indispensable!
W.Y.
(client)
Jaime – You’re welcome, and thank you, too! Everyone at your company so far has exuded professionalism, excellent communication and promptness at every turn, and you are no exception! I hope you’re having a great day so far!
C.H.
(client)
I think your team is fantastic and you offer a great product that you consistently deliver on. Your communication and tracking is the best that I have experienced, and I have been doing this a long time. We love the relationship we have with Jill and understand that she is a big part of that communication.
K.P.
(client)
Hello Tom, these orders look good. Just as an FYI, I thought I would pass along that my client is pleased with the results.
D.F.
(client)
You folks always take good care of us, this time was another great example. Useful info in the title search, but as it turns out, the house had some serious issues that only came to light on full inspection so it’s a pass for us. Nonetheless, ya’ll at Blue Streak are part of the team :) always a pleasure! Thank you Jackee, really appreciate going the extra mile on that one. Take care, my best to all.
R.R.
(client)
I am happy to take time out of my day to share my experiences with Blue Streak Docs. I feel every company should utilize them for all their document retrieval needs. The turn times are excellent and the customer service is through the roof. Thank you again, and I look forward to working with you more and more.
D.L.
(client)
My favorite thing about Blue Streak Docs is their awesome team! Specifically both Amanda and Josh stand out as efficient, helpful and a joy to work with. Thanks to you both for all you do!
D.H.
(vendor)
You are one of my favorite vendors and every time we reach out to you for ETAs or Client Escalations, you always do what is needed for us and we really appreciate it.
N.A.
(client)
I want to let you know how much I appreciate your section for closed counties. I know how much time I spend on keeping that list up to date, so I know how much more involved your information is! Thank you, I know all of your clients appreciate it as much as I do. And thank you for checking on us! I hope everyone at Blue Streak is healthy and safe, and appreciate you for all you do for us.
K.M.
(client)
Thank you Jaime! Love working with you!! 😊 You are the best as well! 😊 Have a wonderful day ! :))
W.D.
(vendor)
Hi Kirsten, I’m very happy with your service. As you probably saw, I submitted more Assignments for recording. I appreciate how quickly everyone is getting back to me with questions, or with pricing for the stuff I submit.
H.G.
(client)